System thinking without permission, creative leadership in large corporations, strategic disruption, asking for forgiveness, customer/brand experience design, learning from failure.
What I'm good at:
Coming up with new, bold visions and implementing them with great people in 'hairy' environments. Building and nourishing human-centered innovation cultures.
My best idea:
Coming back from Silicon Valley to Switzerland even if I hated it (at the time).
You can read more about why in Oops! Innovation is no accident. order