An employee survey that actually works

At the beginning of the project, we assumed that a modern survey (short and concise) and a timely software solution (real-time results for everyone) would be enough. But the more we looked into the subject, the more we realised: If we really wanted to create a new method that does the trick, we’d have to change some very fundamental elements.

If employee feedback is to lead to tangible changes, it must be available where it has the most significant impact: in the teams. After all, they know best what the results of a survey mean and which improvement measures are possible and useful for them. To properly work with the results, they need to be able to both view and discuss their colleagues’ comments. This, in turn, is only possible in a meaningful way if the survey feedback is not anonymous within the team.

The result of our development is a digital survey tool that helps teams improve their collaboration and work environment based on feedback. With Pulse, everybody will achieve their full potential with:

• Actionable and transparent feedback instead of anonymous venting

• Self-responsible learning and improvement instead of top-down actionism

• Results in real time for all instead of months later for a few

Since 2017, Pulse has been developed, operated and marketed by Creaholic. It is used by several companies in Switzerland and abroad with much success. You can learn more about Pulse on our dedicated website.

Pulse was initially conceived as a tool to increase employee engagement. Over the years we have found many more interesting use cases, such as managing corporate transformations or promoting customer centricity. And we are still finding many more use cases.